SMS Message Templates: 2FA, Order Updates, and Reminders

TL;DR

• Copy-paste templates for the most common SMS use cases: 2FA codes, order confirmation, shipping, appointment reminders, password reset, alerts, and promo.
• Keep each message under 160 characters (GSM) to avoid multi-segment billing.
• All templates use {{ variable }} placeholders, swap with real values in your backend or via textbee's bulk send dashboard.
• Always include an opt-out path (Reply STOP) on promotional messages.

Use these SMS message templates as a starting point for verification codes, order updates, reminders, and alerts. Customize the placeholders for your app, then send with textbee.dev via the dashboard or API.

How to Use These Templates

• Placeholders like {{ name }} and {{ code }} can be replaced with real values when sending (e.g., in textbee bulk SMS or via your backend).
• Length - Keep single-segment messages under 160 characters (GSM) or 70 (Unicode/emoji) when possible to avoid extra segments.
• Sender ID - Identify your business in the message when appropriate (e.g., “[YourApp]: …”).

Want to preview how templates look with sample data? Use the Bulk SMS template preview tool.

1. Two-Factor Authentication (2FA)

Use case: One-time verification code.

Your verification code is: {{ code }}. Do not share. Expires in 10 min.

Shorter option:

{{ code }} is your login code. Valid for 10 min.

2. Order Confirmation

Use case: Confirm order after purchase.

Hi {{ name }}, order #{{ orderId }} confirmed. Total: {{ total }}. We'll notify you when it ships.

Shorter:

Order #{{ orderId }} confirmed. Thanks, {{ name }}!

3. Shipping Update

Use case: Notify when order ships.

{{ name }}, your order #{{ orderId }} has shipped. Track it here: {{ trackingUrl }}

4. Appointment Reminder

Use case: Reduce no-shows (e.g., clinic, salon, consultant).

Reminder: Your appointment is on {{ date }} at {{ time }} at {{ location }}. Reply CONFIRM or CANCEL.

Shorter:

Appointment reminder: {{ date }} at {{ time }}. Reply YES to confirm.

5. Password Reset

Use case: One-time reset link or code.

Reset your password: {{ resetUrl }}. Link expires in 1 hour. If you didn't request this, ignore this message.

Code-only:

Your password reset code is {{ code }}. Expires in 1 hour.

6. Alert / Notification

Use case: Urgent or important notice (e.g., outage, security).

Alert from {{ company }}: {{ message }}. {{ actionUrl }}

7. Marketing / Promo (Compliance First)

Use case: Promotional SMS - only send to contacts who have opted in and include opt-out.

{{ name }}, {{ offer }}. Valid until {{ expiry }}. Reply STOP to unsubscribe.

Use These with textbee

textbee.dev supports single and bulk SMS with {{ variable }} templates. Upload a CSV in the dashboard or call the API with your template and recipient data.

View textbee plans and pricing to send these templates from your Android phone - no per-message fees.

To see exactly how each message will look for multiple recipients, use the Bulk SMS template preview tool.